★ High Quality Brand: we made a lot of effort into creating a positive company culture to meet customer’s requirement, and to achieve brand integrity as a state-owned enterprise with providing high quality car rental service.
[Clean environment in the workplace. All staff always tidy in appearance by wearing company uniforms. Good manners in customer services, keep all vehicles in good conditions, complete and effective car rental process].
★ Professional Repairing: reliable company with good follow-up service, repairing and inspection will be responsible by specific professional staffs.
[We are responsible for fixing the broken vehicle for free of charge which is not caused by Lessee.]
★ Vehicle maintenance: Exam and repair before departure, inspection after collecting the vehicle, keep the renting vehicle in good conditions.
★ Vehicle replacement: Provide the service of car exchanging to protect customer’s right.
[The lessor committed to providing another similar quality vehicle to the lessee during the period of maintenance (or fixing) procedures is undertaken.]
★ Professional rescue: Professional rescue service in 24hours.
[For vehicle accident (or failure) provides 24-hours rescue service, rescue contact number: 010-67765106, 13681211210]
★ Insurance coverage: Insurance claim will be responsible by specific professional staffs; legal aid service is also provided.
★ Supervision hot line: 13811866075